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A large number of departments and agencies are involved in helping to prevent, prepare and recover from floods in Victoria.   The list below gives contact information for them.  For a brief outline of their responsibilities go to the Government and related agencies' responsibilities page on this website. 

Bureau of Meteorology

Catchment Management Authorities 


Department of Health & Human Services (DHHS)

Department of Environment, Land, Water and Planning (DELWP)

Electricity, Gas, Water 

Flood recovery of cultural material 

  • Information about the recovery flood damaged items from The Australian Institute for the Conservation of Cultural Material

Melbourne Water 

Public Transport Victoria (PTV)   

Parks Victoria

Victoria State Emergency Service (VICSES)  

  • Contacts
  • 132 500 Call from anywhere in Victorian for flood, storm, tsunami and earthquake emergency response for help. For life-threatening emergencies call Triple Zero (000).

VicEmergency Hotline  

  •  1800 226 226 for current emergency information



Page Last Updated: Wednesday 7 March, 2018