You are here: Home>Contacts


A large number of departments and agencies are involved in helping to prevent, prepare and recover from floods in Victoria.   The list below gives contact information for them.  For a brief outline of their responsibilities go to the Government and related agencies' responsibilities page on this website. 

Bureau of Meteorology

Catchment Management Authorities 


Department of Human Services 

  • Emergency contact information

  • 1300 650 172 (local call fee within Victoria, except mobile phones) interstate, international and mobile callers please call: (61 3) 9096 0000

Department of Environment, Land, Water and Planning

Electricity, Gas, Water 

Melbourne Water 


State Emergency Service (SES)  

  • Contacts
  • 132 500 for storms or flooding threatening or damaging property
  • 1300 842 737 SES Flood & Storm Information Line.  Operates during significant flood and storm events



Page Last Updated: Wednesday 28 October, 2009