Government and Related Agencies' Roles

A large number of departments and agencies are involved in helping to prevent, prepare and recover from floods in Victoria.  These pages provide information on flood management roles that all levels of government play.

The list below gives a brief outline of major flood programs and agencies and departments involved.

Flood mitigation

With assistance of Federal and State Government funding, municipal councils and floodplain management authorities (CMAs & MW) are implementing flood mitigation plans where appropriate to reduce adverse effects of flooding to acceptable levels, agreed to in consultation with communities and relevant agencies.

Drainage improvements

Melbourne Water and local councils are improving urban drainage systems where this can be shown to reduce flooding on private properties.

Development planning

The floodplain management authorities (CMAs and Melbourne Water) and councils are working together to produce flood overlays and zones (for known flood affected areas) for inclusion into municipal planning schemes, which ensure that new buildings, works and subdivisions are compatible with the known flood hazards.

Emergency management plans (including flood emergency)

The Victoria State Emergency Service (VICSES) is the control agency for flood, storm, tsunami and earthquake in Victoria, managing responses to these emergencies and helping communities to prepare through planning and education

VICSES has the lead role in preparing the three tiers of emergency management plans across Victoria, namely the State Emergency Plans, Regional Emergency Plans and Municipal Emergency Plans.  Further, VICSES prepares Municipal Flood Emergency Plans specifically for flood response at a local government level.

Information on the emergency plans can be found at VICSES.  Municipal Flood Emergency Plans may also be available form respective local Councils.

Flood warning systems

Flood warning services are provided by the Bureau of Meteorology under its service level specification for flood forecasting and warning services. 

The Department of Environment, Land, Water and Planning is working with local Councils, CMAs and Melbourne Water to evaluate appropriate flood warning services for at-risk communities where practical.

Flood education - Local Flood Guides

The Victoria State Emergency Service is working with the CMAs, Melbourne Water and local Councils to help communities better understand their floods risks and learn how to prepare for, respond to and recover from floods.  The VICSES have been active over the past decade in preparing information specific information for towns and regional areas across many parts of Victoria, which can be found visiting the VICSES website under Local Flood Guides.

Flood recovery

The Department of Health and Human Services is working with local councils and other agencies to help in times of emergencies to assist with recovery quickly and help to be better prepared for future floods.

Emergency Management Victoria (EMV)

The EMV website provides a number of tools to assist those in need during emergencies including VicEmergency hot line and VicEmergency app.

Page Last Updated: Thursday 8 February, 2018