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Flood dangers do not end when the water begins to recede. You should

  • keep listening to local radio stations, and
  • not return home until authorities indicate that it is safe to do so.

What you do immediately after a flood will affect your health and safety and can reduce your losses considerably.

Cleaning Up and Recovery Services

The Department of Health and Human Services is responsible for helping Victorians recover from floods.  It provides advice, information and assistance with health, safety, accommodation, property damage, counselling and financial issues.

General Information to help you recover from Flooding located on the VicEmergency website includes many useful links to other websites including DHHS.

For general advice ring 1300 650 172 (local call free within Victoria, except mobile phones). Interstate, international and mobile callers please call: (61 3) 9096 0000.

The Red Cross has a number of useful fact sheets on cleaning up after a flood or storm.

The Australian Institute for the Conservation of Cultural Material provides useful information and resources about recovering and salvaging water damage goods and materials.

Primary Producers

Primary producers often face a range of issues after floods. Agricultural Victoria provides specific technical information to help farmers, horticulturists and animal owners to recover from storms and floods.

Page Last Updated: Wednesday 7 March, 2018