You are here: Home>Recovery


Flood dangers do not end when the water begins to recede. You should

  • keep listening to local radio stations, and
  • not return home until authorities indicate that it is safe to do so.

What you do immediately after a flood will affect your health and safety and can reduce your losses considerably. 

The Victorian State Emergency Service has general advice on what to do after the flood.

Cleaning Up and Recovery Services

The Department of Human Services is responsible for helping Victorians recover from floods.  It provides advice, information and assistance with health, safety, accommodation, property damage, counselling and financial issues.  Follow DHS link for its range of support and advice services.

For general advice ring 1300 650 172 (local call free within Victoria, except mobile phones). Interstate, international and mobile callers please call: (61 3) 9096 0000.

The Red Cross has a number of useful fact sheets on cleaning up after a flood.

Primary Producers

Primary producers often face a range of issues after floods. Your local Department of Primary Industries (DPI) office can provide you with advice on fencing, fodder, livestock, and farm business planning.  For contact details and further information visit or the DPI customer service centre 136 186.

Page Last Updated: Wednesday 30 August, 2017